
Easy 3-Step Setup
1. Plug the Gateway into any USB power source near your smart lock (within 32 feet/10 meters)
2. Open the TTLock app, tap the menu (≡), select Gateway, then tap + to add a new device
3. Connect to your 2.4GHz WiFi network and pair with your lock – done in under 2 minutes
Note: The Prodillo WiFi Gateway requires a 2.4GHz WiFi network (not compatible with 5GHz-only networks). Keep the Gateway plugged in at all times to maintain remote access features.
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Frequently Asked Questions
What does the Prodillo G2 WiFi Gateway actually do?
It acts as a bridge between your Bluetooth smart lock and your home WiFi network, giving you full remote control through the TTLock app from anywhere in the world. Without it, your lock can only be controlled via Bluetooth, meaning you need to be physically close to the door to use the app.
How hard is it to setup?
Setup takes under 2 minutes with 3 simple steps – plug it in, open the TTLock app, add the gateway, and connect it to your 2.4GHz WiFi. Your smartphone and the gateway need to be on the same WiFi network during the initial pairing process.
Can I control multiple locks with one Gateway?
Yes! One Gateway can support multiple Prodillo smart locks with the TT Lock app simultaneously. There is no limit on paired devices, making it ideal for homes with several entry points or properties with multiple units.
Where should I place the Gateway in my home?
Place it within 10 meters (32 feet) of your smart lock to ensure a reliable Bluetooth connection, while also within reach of your WiFi router’s signal. The closer to both the lock and router, the more stable the connection will be.