



Frequently Asked Questions
What type of door is the smart home lock suitable for?
Most standard North American residential doors, 1.38in (35mm) to 1.97in (55mm). It fits latches at either 2-3/8"(60mm) or 2-3/4"(70mm).
How do I control the door lock from my cell phone?
Prodillo's smart door locks use a companion smart home app. Download the app on your iphone or android device, turn on the Bluetooth setting, pair the device in the app and enjoy. Our Smart Home Lock does not connect through WiFi.
How long will it take to arrive?
All Prodillo orders are shipped within 24-48 hours and usually arrive within 5-10 business days.
Are there any additional taxes or fees?
We pay the shipping and handling fees! Taxes for all orders placed through our store are calculated at checkout.
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