Smart Home Tips & Guides
If you’ve already upgraded to a Prodillo smart lock, you’re enjoying the convenience of keyless entry at your fingertips. But here’s a question we hear all the time from our community: “Can I control my lock when I’m not home?”
The answer is yes – and the solution is simpler than you think. The Prodillo WiFi Gateway is a small plug-in device that connects your Bluetooth smart lock to your home WiFi network, giving you full remote control from anywhere in the world through the free TTLock app. Whether you’re at work, on vacation, or just down the street, you’ll never have to wonder “did I lock the door?” again. Here’s everything you need to know.
What Is the Prodillo WiFi Gateway and What Does It Do?
Your Prodillo smart lock communicates via Bluetooth, which means the TTLock app can only control it when your phone is physically within range – typically about 10 to 30 feet from the door.
The WiFi Gateway changes everything. It acts as a permanent bridge between your lock and your home WiFi network, so your lock is always connected to the internet – and always reachable from the TTLock app, no matter where you are.
Think of it like this: your lock is a remote island, Bluetooth is a rowboat, and the Gateway is a bridge. Once the bridge is built, you can reach it from anywhere.
Frequently Asked Questions About the Prodillo WiFi Gateway
Q: How hard is the setup? I’m not a tech person.
Not hard at all – most people are up and running in under 2 minutes. Here’s all you need to do:
1. Plug the Gateway into any USB power source near your smart lock
2. Open the TTLock app, tap the menu (≡) in the top left, select Gateway, then tap + to add a new device
3. Connect to your 2.4GHz WiFi network and pair it with your lock
That’s it. No tools, no electrician, no technical expertise required.
Q: Where in my home should I put the Gateway?
Place it within 10 meters (32 feet) of your smart lock while also within range of your WiFi router’s signal. A hallway outlet near your front door is usually ideal. The closer it is to both your lock and your router, the more stable and reliable the connection.
Q: What can I actually do with it once it’s set up?
Once your Gateway is connected, the TTLock app transforms into a full remote control hub. You can:
• Lock and unlock your door from anywhere in the world
• Check real-time door status – open or closed – at any moment
• Monitor battery level so you’re never caught off guard
• View a full entry log with timestamps of every unlock event
• Create or delete passcodes and e-keys remotely without touching the lock
• Set time-limited access for guests, cleaners, or delivery drivers that auto-expires
• Instantly grant or revoke access to anyone, from anywhere
Q: Can I control more than one lock with a single Gateway?
Yes! One Prodillo WiFi Gateway supports multiple TTLock-compatible smart locks simultaneously. This makes it a game-changer for homeowners with multiple entry points (front door, back door, garage), Airbnb hosts managing multiple units, and property managers overseeing entire buildings.
Q: Does it work with Alexa or Google Home?
Absolutely. Once the Gateway is connected, you can enable voice control through Amazon Alexa or Google Home. Enable the TTLock skill in your Alexa app, make sure “Remote Unlock” is turned on in TTLock settings, and you’re ready to lock and unlock with just your voice.
“Alexa, lock the front door.” Done.
Q: What does the LED light mean?
The LED on the Gateway tells you exactly what’s happening at a glance:
• Flashing Red + Blue = Standby mode, ready to be paired
• Solid Blue = Connected and working normally
• Solid Red = Network failure – check your WiFi connection
Q: My WiFi runs on 5GHz. Will that work?
The Prodillo WiFi Gateway only supports 2.4GHz WiFi networks (802.11 b/g/n). If your router broadcasts both 2.4GHz and 5GHz bands (which most modern routers do), simply connect the Gateway to the 2.4GHz band during setup. If you’re unsure, check your router settings or contact your internet provider.
Q: Does the Gateway need to stay plugged in all the time?
Yes – the Gateway needs to remain plugged in continuously to maintain the remote connection. It’s low power (5V / 500mA, similar to charging a phone) so it won’t impact your electricity bill. Just tuck it into a hallway outlet and forget about it.
Q: Is my data and lock access secure?
Yes. All communication between your lock, Gateway, and the TTLock app is protected by AES 128-bit encryption – the same standard used by banks and governments. Your lock credentials and biometric data are never stored on external servers without your consent.
Ready to Go Fully Remote?
The Prodillo WiFi Gateway is the simplest upgrade you can make to your smart lock setup. Small device, massive upgrade in convenience. Plug it in once and never worry about your door again.
Shop the Prodillo WiFi Gateway - Compatible with all Prodillo smart locks.
Have questions about setup or compatibility? Contact our support team or visit our FAQ page for more answers from the Prodillo community.
